Status: 02/2025
This privacy policy provides you with comprehensive information about the type, scope, and purpose of the collection, processing, and use of your personal data in the context of our hotel operations and the use of our online services.
Tourismusgesellschaft Chorin GmbH – Hotel Haus Chorin
Managing Director: Ms. Anyelina Matos de Branding
Neue Klosterallee 10
16230 Chorin
Tel.: 033366 / 5480
Email: rezeption[at]hotel-chorin.de
The above-mentioned company is responsible for data processing in accordance with the General Data Protection Regulation (GDPR). If you have any questions regarding data protection, you may contact us and/or our external data protection officer at any time.
Our company has appointed an external data protection officer, who acts as an independent body to monitor compliance with data protection regulations in our company and serves as the contact person for data protection concerns.
Contact details of the data protection officer:
Attorney-at-Law Ms. Anna Rehfeldt
Pettenkoferstr. 14B
10247 Berlin
Tel.: 030 / 311 79 106
Email: mail[at]ra-rehfeldt.de
Below we explain the most important processing activities and specific services of our website:
When you access our website, the browser used on your device automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. The following data is collected without your intervention and stored until automatic deletion:
IP address of the requesting device
Date and time of access
Name and URL of the accessed file
Website from which the access occurred (referrer URL)
Browser used and, if applicable, the operating system of your device, as well as the name of your access provider
The processing of this data is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in ensuring a smooth connection setup, system security, and website optimization.
Our website uses cookies to facilitate usage, store your preferences, and improve user-friendliness. Cookies are small text files stored on your device that may contain various information.
Types of cookies:
Necessary cookies: Essential for basic website functions, such as navigation or access to secure areas.
Performance and analytics cookies: Collect anonymized data about user behavior to continuously optimize the website. Based on our legitimate interest (Art. 6 (1) (f) GDPR).
Functionality cookies: Remember your settings (e.g., language) to personalize the service.
Analytics cookies: Support statistical analysis, e.g., via Google Analytics (see 3.8).
Advertising cookies: Deliver targeted advertising and may be set by third parties. Note that the providers’ own privacy policies may apply here.
You can control and restrict the storage of cookies in your browser settings. Please note that blocking cookies may affect website functionality.
Our website allows you to create an account to receive exclusive offers or simplify booking processes. We collect:
Name, address, email, phone number
Chosen login data (username, password)
Additional optional information provided by you
Processing is based on Art. 6 (1) (b) GDPR (fulfillment of contractual measures) and, where applicable, on your consent (Art. 6 (1) (a) GDPR).
If you contact us via the form, the data you provide (e.g., name, email, request) will be stored to process your inquiry and any follow-up questions. Legal basis: Art. 6 (1) (b) GDPR.
Our blog provides information about hotel topics, events, and travel offers. If you comment, your voluntarily submitted content is stored along with technical data (e.g., IP address, time). Legal basis: Art. 6 (1) (f) GDPR, unless explicit consent is required.
You may apply via our website or email. Your application documents and personal data (e.g., name, contact details, career history) are processed to manage recruitment. Legal basis: Art. 6 (1) (b) GDPR.
We use Facebook and Instagram to expand our reach and communicate with users. Embedded content (e.g., Like buttons, widgets) may establish direct connections to the providers’ servers, allowing them to collect data (e.g., IP addresses). Please review the providers’ privacy policies:
Facebook Privacy Policy
Instagram Privacy Policy
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in external representation).
We use Google Analytics (Google LLC) with IP anonymization enabled, meaning only shortened IP addresses are stored. Data is used solely for statistical purposes and website optimization. Legal basis: Art. 6 (1) (f) GDPR. See Google Analytics Privacy Policy for details.
We use Google AdWords to display relevant ads. Data is collected for ad placement and measurement, also with IP anonymization. Legal basis: Art. 6 (1) (f) GDPR. See Google AdWords Privacy Policy for details.
If you click the “Book” button, you will be redirected to an external booking system managed by a specialized provider. Necessary booking data (e.g., arrival/departure dates, contact details, payment information) are transferred to the provider. Please review their privacy policy, as we have no control over it. Legal basis: Art. 6 (1) (b) GDPR.
Processing of your personal data is based on:
Art. 6 (1) (a) GDPR: Consent (e.g., newsletter signup, optional functions).
Art. 6 (1) (b) GDPR: Contract performance (e.g., registration, booking, job applications).
Art. 6 (1) (c) GDPR: Legal obligations (e.g., retention duties).
Art. 6 (1) (f) GDPR: Legitimate interests (e.g., analytics, marketing).
Personal data may be shared only if required or with your consent. Possible recipients:
Service providers for technical implementation, IT security, analytics (e.g., Google, Facebook, Instagram), or newsletter delivery
External booking service providers (if you book through their platform)
Partner companies for marketing (e.g., Google AdWords)
Transfers to non-EU countries occur only if an adequate level of protection is ensured (e.g., via EU standard contractual clauses).
We store personal data only as long as needed for the purpose or as required by law. Data is deleted routinely once retention periods expire unless legal obligations prevent deletion.
You have the right to request access to stored personal data and the following rights:
Rectification of incorrect/incomplete data
Deletion of data (unless legal obligations prevent it)
Restriction of processing under certain conditions
Data portability (structured, machine-readable format)
Objection to processing (where based on legitimate interest)
Complaint to a supervisory authority
To exercise these rights, contact the responsible entity or the data protection officer.
We implement technical and organizational measures to protect personal data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Measures are regularly reviewed and updated to meet current standards.
This privacy policy is currently valid. We reserve the right to update it in light of ongoing developments in data protection. We recommend reviewing this policy regularly.
By using our website and services, you agree to the described processing of your personal data, unless legal consent requirements apply.
Hotel Haus Chorin
